My name is Jennifer Shaffer, and I am the Administrative Director for HCBS Provider. I have a B.A. in English from West Chester University with a focus on writing. I joined HCBS Provider in 2013 and am dedicated to ensuring that our consumers receive the highest quality services and support. I handle all referrals for HCBS Provider and work closely with supports coordinators, staff, and consumers to ensure that each individual receives personalized support using a person-centered approach. In addition, I serve as the Incident Manager for HCBS, am a Certified Investigator, and am ODP Quality Management certified. Having a family member with autism has given me personal experience on how this diagnosis, as well as other disabilities, touches lives.

Sharon Halteman
Director of Human Resources

My name is Sharon Halteman, and I am the Director of Human Resources for HCBS Provider. I received my B.A. in Sociology from Gwynedd Mercy University. As Human Resources Director, I not only manage administrative duties, record keeping, and recruitment, but I also have 20 years of experience in the home health care field. In the past, I have worked directly with adults and children with disabilities such as autism, down syndrome, and intellectual disabilities.

Janet Johnson
Training Director, Outreach and Workflow Coordinator

Janet is the Training Director at HCBS Provider. As Training Director, She provides state mandated training to current staff as well as new hire orientation. Janet ensures that mandated trainings are adhered to on an annual basis. She assigns quarterly trainings and delivers annual in person trainings to all staff. In the role of Work Flow Coordinator, Janet monitors staff notes to ensure that ISP goals are being monitored each day; and that staff adheres to training requirements. Janet will reach out to staff and family accordingly Janet is a Certified Investigator. As such, sheadheres to the importance of the PA state goals as outlined in the ODP (Office of Developmental Programs). Janet comes to us from the state of Indiana where she received her BS in Criminal Justice. After a lengthy career in the travel industry, she chose a career serving special needs individuals. She spent a several years teaching in a verbal behavior classroom while working on her Masters in
Applied Behavior Analysis. Janet continues to work as a BSC on the clinical team. Janet loves cats and is an advocate for SPCA, ST. JUDE and the ACLU.

Trish Trincia-Fitzgerald
Clinical Director of Behavioral Services 

Trish is a licensed behavioral analyst and the clinical director of behavioral services at Home Community Based Services (HCBS). She oversees the development, implementation, and monitoring of evidence-based practices in behavior assessment and consultation.

As clinical director, Trish collaborates closely with her behavioral consultants, providing strategic oversight and leadership for behavior assessment and consultative services. In addition to managing HCBS’s behavioral department, she also supervises BCBA and RBT candidates.

With over 24 years of experience, Trish has been dedicated to helping individuals with intellectual disabilities lead healthy, fulfilling lives within their communities. She also provides strategic guidance and leadership to the direct care staff serving individuals on her caseload.

Passionate about hands-on support, Trish works directly with consumers and their caregivers to implement behavior plan interventions, ensuring consistency and effectiveness across individuals and settings.  Outside of work, she enjoys traveling, spending time with her friends and family, and watching the Eagles play on Sundays- Go BIRDS!.