Cathy Stein, Founder/President

My name is Cathryn Stein (Cathy), and I am the CEO of HCBS Provider Services. I was raised in Seattle, Washington, and am a graduate of Washington State University and attended Grad School at the University of San Diego. I live in Chester Springs, PA. with my husband, and we have two sons. Our eldest is a graduate of Penn State University and is a Lieutenant in the United States Army. Our youngest is dual-diagnosed and is working at Handicrafters. I have lived over half of my life on the East Coast, and have come to embrace the heritage, culture, and landscape of this community. I have over 25 years of experience working as a paralegal for some of the top law firms and Fortune 500 companies from coast to coast. Working cooperatively with the vast resources and acquaintances I’ve developed over the years has proved that together, we can change and enhance the lives of individuals with disabilities. With this belief, I created HCBS Provider. I am very active in the equestrian world. I was on the management board of our local Pennsylvania Special Olympics, where I was a certified Equestrian coach and Alpine coach. I currently participate in Special Olympics ice skating and skiing. My interests include camping, fishing, hiking, and even making living history as a Civil War Reenactor. I was a Merit badge counselor for the Boy Scouts of America. With all of our contacts, resources, and fierce determination, we can network and make miracles happen. I truly believe in the human spirit. HCBS Provider Services was founded on these principles.

Crysta Dougherty, Chief Financial Officer

I’ve been with HCBS since 2011. I take care of everything related to accounting and collaborate with other administrators to create and improve our internal systems. Before joining HCBS, I spent 17 years doing much the same for a wonderful individual and his two companies. Always striving to assist and serve our clients and staff to the best of my abilities. My interests include teaching riders and training horses. I have 22 horses currently under my care and enjoy coaching both high school and middle school riding teams. Skiing and watercolor painting are additional passions.

Sharon Halteman, Director of Human Resources

My name is Sharon Halteman, and I am the Director of Human Resources for HCBS Provider. I received my B.A. in Sociology from Gwynedd Mercy University. As Human Resources Director, I not only manage administrative duties, record keeping, and recruitment, but I also have 20 years of experience in the home health care field. In the past, I have worked directly with adults and children with disabilities such as autism, down syndrome, and intellectual disabilities. Currently, I also provide respite services in my home.

Jennifer Shaffer, Administrative Director

My name is Jennifer Shaffer, and I am the Administrative Director for HCBS Provider. I received my B.A. in English from West Chester University. Before becoming Administrative Director at HCBS Provider, I was a direct support professional to consumers with disabilities such as spina bifida, Down Syndrome, and autism. I am also a Certified Employment Support Professional and provide job coaching services. In addition to conducting one-on-one company orientation sessions with new staff, I attend ISP meetings and work closely with supports coordinators to coordinate our clients’ services. Having a family member with autism has given me personal experience on how this diagnosis touches lives.

Trish Trincia-Fitzgerald, MS, LBA, BCBA

Trish is a licensed behavioral analyst, and the clinical director of behavioral services at Home Community Based Services (HCBS) who oversees the development and implementation of programs and services in the behavioral division. As the clinical director, Trish works closely with her behavioral consultants to provide ongoing training in the implementation of the principles and strategies of Applied Behavior Analysis (ABA) as well as conducting Functional Behavioral Assessments/Analyses and developing Behavior Treatment Plans. Trish also provides supervision for individuals acquiring their BCBA or RBT certification.

In addition to overseeing HCBS’s behavioral department and providing supervision to BCBA and RBT candidates, Trish maintains her own caseload which include a variety of disabilities including but not limited to: ADHD, Autism Spectrum Disorder, Down Syndrome, Schizophrenia, Angelman’s Syndrome, etc. Trish has dedicated over 20 years to helping individuals with intellectual disabilities, specializing in autism spectrum disorder (ASD) lead healthy and productive lives within their communities. She continues to enjoy working directly with the consumer and their caregivers on the implementation of interventions in the consumer’s behavior plan to make sure it carried out consistently and effectively across individuals and settings.

Trish graduated with her master’s in community counseling from Wilmington University (2006). She earned her certification in Applied Behavioral Analysis from the Florida Institute of Technology (2013). Trish then went on to earn her certification in Organizational Behavioral Management (OBM) from the Florida Institute of Technology (2019). When she is not working, she enjoys spending time with her family and English Bulldog, Frankie Foles.

Neffertina German

My name is Neffertina German, and I am the Director of the Community Participation Program. I have received my bachelor degree in Project Management. However my work experience has ranged from all areas and populations of the Social Services. I have operated a daycare, ran afterschool programs, worked in Payroll and HR departments, been a youth minister, worked at a nursing home and over the past 7 years I have worked with adults with Intellectual Disabilities. In my role as Director of CPS I supervise the staff providing that service and manage our working relationships with Support Coordinators, Program Coordinator, Families/Providers and provide Community Engagement.

Cindy Eves, Director of Nursing

My name is Cindy Eves. I grew up in Montgomery County, PA. I currently live in Berks County, PA. I live with my husband, son, age 13, and daughter, age 11. We are a very active family enjoying swimming, hiking, skiing, and snowboarding. I graduated from nursing school in 1997 with a BSN from Widener University. I have 18 years of experience in nursing. I was employed at Manor Care, Montgomery County Geriatric Center, Phoenixville Hospital, and Pottstown Memorial Medical Center, where I still work. I received excellent commendations from all of them. I became a nurse because I wanted to help people who are in need. Throughout my career, I have learned that I have an excellent aptitude for the nursing profession. I have learned from the people I helped, and that learning has made me the person I am today. I look forward to serving you through HCBS Provider Services.